What type of analysis determines the amount and type of training needed for service provision?

The correct answer is needs analysis. This type of analysis is essential for identifying gaps between the current skills of individuals and the skills required for effective service provision. By conducting a needs analysis, organizations can assess the specific training requirements based on their goals, the competencies required for various roles, and the existing capabilities of their personnel.

This systematic approach helps ensure that the training provided is relevant and targeted, aligning with the strategic objectives of the organization. Through needs analysis, training can be tailored to address specific deficiencies or enhance particular competencies, thus optimizing the overall effectiveness of the training programs.

In contrast, capability analysis focuses more on the potential and performance levels within an organization, while performance analysis evaluates current work performance against expected standards. Resource analysis typically examines the availability and allocation of resources needed to achieve organizational goals. While each of these analyses serves a unique purpose, needs analysis specifically zeroes in on determining the training required for service provision.