What must departments have clearly defined to determine the value of a training program?

To determine the value of a training program, it is essential for departments to have clearly defined goals that align with the Authority Having Jurisdiction's (AHJ) mission. These goals serve as benchmarks for what the training aims to achieve and ensure that the training program supports the overall strategic objectives of the department or agency.

Having aligned goals allows for a clear understanding of what is expected from the training, facilitates the measurement of its effectiveness, and helps in justifying the resources allocated to the training initiative. When the goals are outlined and match the priorities of the AHJ, it enables departments to assess whether the training program delivers the intended outcomes, ultimately contributing to the mission’s success.

While resources available for training, instructor qualifications, and feedback from participants are certainly important aspects of a training program, they do not inherently provide a framework for evaluating the program's alignment with a broader mission. The goals provide the foundational criteria needed to measure value effectively.