What identifies the steps needed to fulfill the intent of a policy?

The correct choice is "Procedure," as it specifically refers to a series of actions or steps designed to carry out the directives of a policy. Procedures provide a clear and detailed roadmap that guides individuals in how to implement the rules or objectives set forth in a policy. They outline the who, what, when, where, and how of performing a task, ensuring that everyone involved understands their responsibilities and the sequence of actions required to achieve the desired outcome.

Unlike guidelines, which suggest best practices but do not mandate specific actions, procedures offer a structured format to ensure consistent application and adherence to the policy. A policy itself is a broader statement of intent and goals, while a framework establishes the general principles or concepts. Procedures, therefore, are crucial for translating these higher-level directives into actionable steps that can be followed reliably.